In the supply chain world, no two days are ever the same. Each day presents a new challenge that may require an innovative and impactful reaction. No operation can predict the future absolutely, but there are good tools that can help companies plan ahead and react well when surprises happen. One of the most effective tools an operation can have working in their favor is Labor software. The implementation and use of software such as JDA’s Warehouse Labor Management system will change the way an operation measures, plans, tracks and reacts. How might your daily operations change when using JDA’s Warehouse Labor Management (JDA WLM) product?
In this 5 part series, we’ll cover real world examples of how things can change when you use JDA WLM, related to Productivity, Planning, Quality and Coaching. Part 1 covers Productivity from a Supervisor’s Perspective.
Productivity – A Supervisor’s Perspective
Without Labor Software: I know my Operation is getting work done, but I’m not quite sure why Mondays are less productive than Fridays, even when the volume of work and my workforce is the same. I see in my WMS that my number of lines and/or cases is very similar, but I continuously require overtime on Mondays. On Mondays I’m completing X units per hour, however on Friday I know I’m completing X units more per hour? I’ve been asked to investigate, but I only have the summary numbers for employees, hours and total lines/cases/pallets.
With JDA WLM: I notice my performance score is lower on Monday vs. Friday, even though I have the same amount of goal time. I immediately go to my WLM and run a summary report by user for each day and quickly identify six employees that show much lower performance scores on Monday vs. Friday. Looking at a User Detail report, I dive deeper in to a few employees and see each user’s transactions with specific time stamps along with goal times. I then see that a number of users show large time gaps and underperformance around break time. I conclude that break time is at 9:00pm, and Monday Night Football is on in the breakroom and therefore possibly time to enforce stricter rules around break procedures. I also generate a summary report by job code and see that while my goal time is similar, I have much more cleaning time on Monday requested by users than on Fridays and am also seeing more battery changes. I conclude that my weekend shift may not be cleaning their workspace and that lifts are not being charged according to my SOP’s so it’s time to investigate and see what reminders/retraining needs to happen.
The scenarios we’re covering in this series are just a few of the ways JDA’s Warehouse Labor Management System (WLM) can change the way every level of your supply chain operates day to day. To start using JDA’s WLM, or to more fully utilize an existing instance, contact Open Sky Group today.
The post Labor Software – Real Examples of Life with and without JDA WLM – Part 1 appeared first on Open Sky Group.