In the supply chain world, no two days are alike. No operation can predict the future absolutely, but there are good tools that can help companies plan ahead and react well when surprises happen. One of the most effective tools an operation can have working in their favor is Labor software. How might your daily operations change when using JDA’s Warehouse Labor Management (JDA WLM) product?
In this 5 part series, we’ll cover real world examples related to Productivity, Planning, Quality and Coaching of life with and without JDA WLM. Part 4 covers Productivity Coaching from a Picker’s perspective.
Productivity Coaching – A Picker’s Perspective
Without Labor Software: I have been working at my new job as an order picker for four weeks. I feel comfortable driving my lift, but my RF screens are still a bit confusing at times. I see others picking faster than me and I want to improve, but I’m not sure what others are doing differently. I have asked my supervisor if my productivity is meeting expectations and struggle to get a clear answer. I have been told that I am picking less lines than some others, and that I need to pick faster. I’m not sure how many lines I need to pick per night. I see that other users are picking orders that are a high line count from a single location which seems easier and unfair that those pickers are held to the same ‘lines per hour’ goal as everyone else.
With JDA WLM: I have been working at my new job as a picker for four weeks with weekly observations performed by my supervisor. Following each observation, my supervisor provides me with my performance score and coaching of how I can improve my processes. I’m also able to provide feedback regarding delays or struggles I have encountered during my week. At break time, I see productivity reports on the monitors generated from JDA WLM for the previous day and week and can see that I have improved. During my onboarding, I was taught that the JDA WLM system calculates productivity goals from a range of variables as opposed to strictly requiring a certain amount of units be completed in an hour so it seems like we’re fairly scored.
The scenarios in this series are just a few of the ways JDA’s Warehouse Labor Management System (JDA WLM) can change the way every level of your supply chain operates day to day. JDA WLM is a tool that can be used to monitor, repair, renovate or revolutionize your operation. To start using JDA’s WLM, or to more fully utilize an existing instance (i.e., if you have an older version that was known as RedPrairie Workforce Management), contact Open Sky Group today.
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